{"key":"positive","value":97},{"key":"neutral","value":4},{"key":"negative","value":53}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":30}","{\"Customer Service Responsiveness\":30}","{\"Customer Service Helpfulness\":24}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":8}","{\"Delivery Shipping Timeliness\":7}","{\"Delivery Shipping Carrier Performance\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":10}","{\"Product Quality Durability\":7}","{\"Product Quality Functionality\":1}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.1}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":2.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.3}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.6}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":4.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.2,\"industry_avg_topic_rating\":4.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"}