{"key":"positive","value":1270},{"key":"negative","value":482},{"key":"neutral","value":15}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":182}","{\"Customer Service Responsiveness\":180}","{\"Customer Service Helpfulness\":113}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":213}","{\"Delivery Shipping Overall Delivery Shipping\":209}","{\"Delivery Shipping Tracking Information\":21}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":54}","{\"Returns Refunds Ease Of Returns\":33}","{\"Returns Refunds Refund Timeliness\":12}"]}
{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":1.8}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.5}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.9}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"}