{"key":"positive","value":1270},{"key":"negative","value":475},{"key":"neutral","value":14}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":178}","{\"Customer Service Responsiveness\":176}","{\"Customer Service Helpfulness\":110}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":211}","{\"Delivery Shipping Overall Delivery Shipping\":207}","{\"Delivery Shipping Tracking Information\":20}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":53}","{\"Returns Refunds Ease Of Returns\":32}","{\"Returns Refunds Refund Timeliness\":12}"]}
{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.5}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.6}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":4.5}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.7}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.9}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":3.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":3.8}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"}