{"key":"positive","value":856},{"key":"negative","value":294},{"key":"neutral","value":62}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":66}","{\"Customer Service Responsiveness\":62}","{\"Customer Service Helpfulness\":37}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":115}","{\"Delivery Shipping Overall Delivery Shipping\":113}","{\"Delivery Shipping Carrier Performance\":16}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":81}","{\"Returns Refunds Ease Of Returns\":42}","{\"Returns Refunds Refund Timeliness\":16}"]}

{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":3.0}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":1.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.6}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":2.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":4.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":4.2}"}