{"key":"negative","value":4}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":2}","{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Helpfulness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":2}","{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Description Accuracy\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.5}"}