{"key":"positive","value":1},{"key":"negative","value":3}
{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":1}"]},{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":1}","{\"Customer Service Problem Resolution\":1}","{\"Customer Service Overall Customer Service\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}