{"key":"negative","value":14},{"key":"positive","value":10}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":9}","{\"Customer Service Overall Customer Service\":9}","{\"Customer Service Helpfulness\":9}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Timeliness\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Durability\":1}","{\"Product Quality Overall Product Quality\":1}","{\"Product Quality Functionality\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.2,\"industry_avg_topic_rating\":3.6}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"}