{"key":"negative","value":7},{"key":"positive","value":6}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":2}","{\"Customer Service Responsiveness\":2}","{\"Customer Service Overall Customer Service\":2}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Overall Delivery Shipping\":3}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Pricing Fairness\":3}","{\"Pricing Value For Money Overall Pricing Value For Money\":3}","{\"Pricing Value For Money Value Proposition\":1}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"}