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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":225}","{\"Customer Service Responsiveness\":200}","{\"Customer Service Helpfulness\":131}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Overall Pricing Value For Money\":80}","{\"Pricing Value For Money Pricing Fairness\":73}","{\"Pricing Value For Money Value Proposition\":6}"]},{"key":"Website User Experience","value":["{\"Website User Experience Overall Website User Experience\":41}","{\"Website User Experience Navigation\":21}","{\"Website User Experience Search\":1}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.8}"},{"key":"loyalty_program","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":4.1}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.4}"}