{"key":"negative","value":68},{"key":"neutral","value":6}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":47}","{\"Customer Service Responsiveness\":46}","{\"Customer Service Helpfulness\":34}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":10}","{\"Delivery Shipping Timeliness\":9}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":8}","{\"Product Quality Durability\":7}","{\"Product Quality Functionality\":5}"]}

{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.3}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":2.9}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":4.2}"}