{"key":"negative","value":90},{"key":"positive","value":842},{"key":"neutral","value":18}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":17}","{\"Customer Service Responsiveness\":16}","{\"Customer Service Helpfulness\":15}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":74}","{\"Delivery Shipping Overall Delivery Shipping\":71}","{\"Delivery Shipping Tracking Information\":11}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":8}","{\"Product Quality Aesthetics\":4}","{\"Product Quality Durability\":4}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":2.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":2.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.6}"}