Customer support for Shopify

Improve support response times by 43%

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue. Gorgias is the only customer support platform built for Shopify Stores that want to grow.

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Customer support for Shopify

Improve support response times by 43%

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue. Gorgias is the only customer support platform built for Shopify Stores that want to grow.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Customer support for Shopify

Improve support response times by 43%

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue. Gorgias is the only customer support platform built for Shopify Stores that want to grow.

Free 7-day trial

No coding required

No credit card required

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Customer support for Shopify

Improve support response times by 43%

The simplicity of Gorgias makes your work so much easier. Gather all customers data and interaction into one place and use automation to solve tickets and drive revenue. Gorgias is the only customer support platform built for Shopify Stores that want to grow.

Used daily by 21000+ support agent

Centralize conversations from all channels in one place

Gather Email, Phone, Chat, Social Comments, Shopify order data and 30+ integrations so you can respond to all your customers from our help desk.

Don’t waste time looking for information across multiple tools, Gorgias helps you solve customer problems faster.

Respond to tickets in seconds with full context

How to deliver great support quickly without context?

Connect your Shopify store to display all customer's information right to the ticket and stop asking customers for information you already have.

Automate your replies & decrease your response time by 43%

Stop doing the tedious work we can do for you. Gorgias helps your agents deliver instant replies to your customers by suggesting answers based on message text.

Combine Shopify customer data with rules to set up automatic, personalized and smart responses to automate 40% of your tickets.


Stop cop-pasting. Leverage data from your favorite tools.

We make it easy to insert data provided by Shopify and favorite tools, from first name to shipping address, directly into each customer interaction.

You can now provide highly-personalized replies in a seconds.

Refund & edit orders directly from Gorgias

Edit orders, modify subscriptions, and refund payments without leaving your help desk.

Stop switching between tools and make your customer support more efficient.


Support & convert faster with smart live chat

Stop letting 98% of your visitors leave without converting. Leverage our smart campaigns and automatically engage conversations that convert.

Support your buyers when they browsing your website. Set up auto-responder and provide instant answers to the most common questions like "where is my order ?"

Connect 40+ tools you use daily

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“ With Gorgias, we've drastically reduced the amount of time it takes to resolve customers' inquiries. What would usually take me a minute now only takes a few seconds ”
Logan Pedersen
@
Love Your Melon

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