Automate your customer support & drive revenue

Deliver an outstanding customer experience to turn your support into a profit center with Gorgias, the only helpdesk designed for Shopify stores.

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Gorgias for Shopify

Automate your customer support & drive revenue

Deliver an outstanding customer experience to turn your support into a profit center with Gorgias, the only helpdesk designed for Shopify stores.

from 260+ reviews on
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Gorgias for Shopify

Automate your customer support & drive revenue

Deliver an outstanding customer experience to turn your support into a profit center with Gorgias, the only helpdesk designed for Shopify stores.

from 260+ reviews on

7 days free trial

2min setup

No credit card required

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Used daily by 12,000+ support agents

Unlimited access to all content

Give your team access to our full catalog - including interactive lessons, practice, and our brand new skill paths and carreers paths.

Personalized curriculum guide

We'll curate a custom guide to our catalog based off of your team's goals, and pair you with a dedicated coding expert to host chat-based help sessions.

Unlimited access to all content

Give your team access to our full catalog - including interactive lessons, practice, and our brand new skill paths and carreers paths.

Live chat

Talk to your visitors in real time through live chat to increase your website conversion rate. You can even trigger live chat campaigns based on the URL to engage in conversation automatically.


Ticketing system

Centralize all your customer communication in one place. Connect your social media accounts,  support email addresses, phone numbers and answer to all tickets without leaving your helpdesk.

Social media posts and ads

Never miss an opportunity to sell on social media again. Integrate your Facebook, Messenger, and Instagram accounts to respond to comments from posts and ads in one place.

Macros

Create template answers to respond faster to the most common and repetitive questions. Write a message once with custom data variables and save it as a macro to reuse it automatically

Auto responder

Create rules to handle common questions like "Where is my order?" By combining rules and macros, you can automate up to 40% of support tickets with highly-personalized answers.

Intent and sentiment detection

Gorgias uses machine learning to detect customer intents like shipping, refund, exchange, and many others. You can then set up automatic replies or route the tickets with tags.

Support and revenue statistics

Track support agent metrics like ticket volume, response time, and resolution time. Fine-tune your revenue strategies with stats on pre-sale tickets, converted tickets, and total sales.

Multi-store connection

Connect all your Magento Stores to Gorgias. Centralize all tickets from all your stores in one place to Save time by centralizing all your tickets from all your stores in one place.

Designed for ecommerce, built for your entire stack

We love using Codecademy as a way to teach our current employees what is becoming a more and more necessary skill. It is a great development tool.
Evant Demchick
@
Akuna Capital

Unlock your Team's Potential

Request a free two-week trial today

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