Shopify/Recharge Integration

Recharge Payment: simplify your subscription management

Connect Recharge to your Gorgias help desk to view and edit customer subscription details in one click when replying to customer requests. Gorgias is the only help desk to connect your Recharge back office to your customer service. Managing customer subscriptions has never been so simple.

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Shopify/Recharge Integration

Recharge Payment: simplify your subscription management

Connect Recharge to your Gorgias help desk to view and edit customer subscription details in one click when replying to customer requests. Gorgias is the only help desk to connect your Recharge back office to your customer service. Managing customer subscriptions has never been so simple.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Shopify/Recharge Integration

Recharge Payment: simplify your subscription management

Connect Recharge to your Gorgias help desk to view and edit customer subscription details in one click when replying to customer requests. Gorgias is the only help desk to connect your Recharge back office to your customer service. Managing customer subscriptions has never been so simple.

100% free to get started

No credit card needed

Zero coding required

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Shopify/Recharge Integration

Recharge Payment: simplify your subscription management

Connect Recharge to your Gorgias help desk to view and edit customer subscription details in one click when replying to customer requests. Gorgias is the only help desk to connect your Recharge back office to your customer service. Managing customer subscriptions has never been so simple.

Used daily by 
21000
+ support agents

Manage customer support channels in a single tab

How about replying to customers faster and not endlessly switching from one channel to another to provide support?

Gorgias brings all your support channels - Facebook, Instagram, Phone, Gmail, chat - into one single app. Reply to ALL customers from one tab and view the conversation history with a same customer in just one place.


Provide Instant Support With The Right Context

Gorgias pulls data from your eCommerce apps to match your Instagram/Facebook visitors with your customer profiles.

Gorgias then displays rich customer information next to your Instagram/Facebook comment tickets for you to provide accurate answers: order details, tracking number and more.

Keep track of your conversation history with your customer on all channels.

Edit Recharge Payment subscriptions from your help desk

One-click subscription cancellations from your helpdesk: no need to switch to Recharge to cancel the customer’s subscription, do it whilst addressing the customer’s request.

Automate personalized answers to customer queries with canned responses directly plugging in customer information.

Live chat

Talk to your visitors in real time through live chat to increase your website conversion rate. You can even trigger live chat campaigns based on the URL to engage in conversation automatically.


Ticketing system

Centralize all your customer communication in one place. Connect your social media accounts,  support email addresses, phone numbers and answer to all tickets without leaving your helpdesk.

Social media posts and ads

Never miss an opportunity to sell on social media again. Integrate your Facebook, Messenger, and Instagram accounts to respond to comments from posts and ads in one place.

Macros

Create template answers to respond faster to the most common and repetitive questions. Write a message once with custom data variables and save it as a macro to reuse it automatically

Auto responder

Create rules to handle common questions like "Where is my order?" By combining rules and macros, you can automate up to 40% of support tickets with highly-personalized answers.

Intent and sentiment detection

Gorgias uses machine learning to detect customer intents like shipping, refund, exchange, and many others. You can then set up automatic replies or route the tickets with tags.

Support and revenue statistics

Track support agent metrics like ticket volume, response time, and resolution time. Fine-tune your revenue strategies with stats on pre-sale tickets, converted tickets, and total sales.

Multi-store connection

Connect all your Magento Stores to Gorgias. Centralize all tickets from all your stores in one place to Save time by centralizing all your tickets from all your stores in one place.

Connect 40+ tools you use daily

We’ve stopped hunting and matching Instagram users to customer accounts. The information we need is surfaced so we can respond better and faster.
Guita Gopalan
@
Ellana

Start Converting Your Traffic To Revenue Now

Get Started for FreeRequest a 15-min demo