The Helpdesk Built for Shopify Merchants

Gorgias is the customer support platform that turns your customer service into a profit center. Instantly connect to Shopify in under a minute to have customer and order history at your agents’ fingertips.

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Book your 15-min demo

The Helpdesk Built for Shopify Merchants

Gorgias is the customer support platform that turns your customer service into a profit center. Instantly connect to Shopify in under a minute to have customer and order history at your agents’ fingertips.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!

The Helpdesk Built for Shopify Merchants

Gorgias is the customer support platform that turns your customer service into a profit center. Instantly connect to Shopify in under a minute to have customer and order history at your agents’ fingertips.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

The Helpdesk Built for Shopify Merchants

Gorgias is the customer support platform that turns your customer service into a profit center. Instantly connect to Shopify in under a minute to have customer and order history at your agents’ fingertips.

Used daily by 21000+ support agent

Stop asking for information you already have

View your customer's order history as you close out their ticket to ensure speed and accuracy. Provide instant customer support without switching between tabs or cutting and pasting.

Actual personalization at scale

We make it easy to insert customer data provided by Shopify. From first name to shipping address, directly into each customer interaction. It's an automatic and accurate way to get a more personal customer experience.

Update Shopify orders directly from your help desk

Update a shipping address or even issue a partial refund from directly within Gorgias. You can even create and send a draft order without opening a new tab or window.

Automate your most common tasks

From looking up the most recent orders to sending out an update to some of your most common questions, we make it easy to automate up to 40% of your customer support tasks.

Detect the intent of what your customers are asking

Our customer service platform uses advanced machine learning to detect the intents and sentiments of each message.

By learning about tracking updates, return policies, and urgency, we help you set priorities and categorize tickets based on what they're about.

Fully integrated with your Shopify stack

“Gorgias gives us a holistic view of our customers. This way, we can provide them with fast and personalized help.”
Nicole Snow
@
Founder @ Darn Good Yarn

Join the 4,500+ ecommerce brands that use Gorgias every day

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