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Centralize 1:1 interactions
Email
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SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
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EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
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Know your bottom line
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Monitor performance in real time
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Black Friday—Cyber Monday (BFCM)
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Gorgias Engineering
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Gorgias Team
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March 29, 2023
Alex Plugaru
Gorgias Team

10 Years: Big Things Have Small Beginnings

Ten years ago, on a Friday night, in a small studio at the edge of Paris, I wrote the first lines of code that started the Gorgias adventure.

April 4, 2022
Vincent Gilles
Gorgias Engineering

Leveraging Automation on Our Path to Continuous Deployment and GitOps

As the Gorgias engineering team grew from 3 to 50 people, learn how they automated and streamlined engineering processes to empower faster iteration at scale.

March 22, 2022
Gorgias Engineering
Gorgias Engineering

Avoiding idle-in-transaction connection states with SQLAlchemy

Normal SQLAlchemy usage leads to an ever-growing number of idle-in-transaction database connections. Here’s how to prevent them to maintain fast loading speeds.

January 19, 2022
Roman Fayzullin
Gorgias Engineering

How We Reduced Our Chat Widget’s Lighthouse Impact From -15 Points to -1 With Simple Bundle Fixes

See how we reduced the impact of our chat widget on Google Lighthouse scores, improving site performance by upwards of 14 points through simple fixes.

June 17, 2016
Gorgias Engineering

PostgreSQL backup with pghoard & kubernetes

This is a small tutorial on how to do incremental backups using pghoard for your PostgreSQL (I assume you’re running everything in Kubernetes).

March 3, 2016
Gorgias Engineering

Running Flask & Celery with Kubernetes

At Gorgias we recently switched our flask & celery apps from Google Cloud VMs provisioned with Fabric to using docker with kubernetes (k8s).

Helping independent ecommerce brands provide an outstanding customer service experience.

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