See our top tips for utilizing Twitter for customer service and learn why it’s a non-negotiable tool for your team.
A collection of Rules, Tags and Views to manage Instagram in Gorgias, based on real customer examples of how they manage their help desk.
Social media customer service is tricky. If you respond to comments formally and robotically, you risk harming your brand’s perception and alienating customers. But if you infuse too much personality, your words might be misunderstood.
Did you know you can sell on Instagram and make a lot of money without spending a dime? In case you miss it, here are 10 ways to get that.