The 2021 holiday season is around the corner! Here are 11 ways to help you take the reins and provide superior customer service during BFCM.
Last year, over a million Shopify Merchants set a record on the BFCM weekend. What all of this does mean for you as a Shopify Merchant?
Seeing how consumers are starting their holiday shopping earlier every year, it seems like it’s always the right time to start preparing for the Black Friday/Cyber Monday holiday.
Black Friday and Cyber Monday (BFCM) 2020 will undoubtedly be record-breaking. The shopping event has been steadily growing every year, with a huge leap in sales between 2018 to 2019 from $6.2B to $7.4B on Black Friday alone.
Customer support is tough during the best times, it's even harder during BFCM. Here's how you can keep it exceptional.
In the past, Black Friday was considered a one-and-done deal. All you had to do was prepare for the one day and that was it.
BFCM is approaching and we’re all about it! Sellers know that Black Fridays and Cyber Mondays are among the biggest events for their ecommerce stores.
Five ecommerce insiders and Gorgias partners share their ecommerce secrets
Black Friday was 20% of total holiday season revenue last year. So, what kind of marketing tricks do you have up your sleeve for this season?
For most retailers, Black Friday is the busiest and most profitable day of the year. However, more and more activists are protesting the consumer culture by celebrating ‘Buy Nothing Day.’
Helping independent ecommerce brands provide an outstanding customer service experience.