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January 19, 2023
Jordan Miller
Customer Experience

Templates and Tips to Respond to Angry Customers Over Email

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations.

November 1, 2022
Alexa Collins
Customer Experience

30+ Customer Service Email Templates for Busy Support Teams

Copy and customize these 16 customer support templates for your own CS team and experience the efficiency of templatized emails.

January 10, 2022
Astaeka Pramuditya
Email

8 Ecommerce Email Automation Series for Online Stores

Email automation does the heavy lifting of email marketing for your ecommerce store. Learn how to do it and discover 8 recommended flows your in-house team will love.

September 30, 2020
Frederik Nielsen
Ecommerce Growth

Email Marketing is Still The Most Effective Channel in 2020

As an ecommerce business owner, one of your main objectives is to find the most effective marketing channels for your store. Look no further. Email is the answer.

December 14, 2018
Sal Noorani
Email

3 Ways To Use Transactional Emails To Maximize LTV

Transactional email have 3-4 times higher open rates than regular emails. In this post we share three ways to use them to drive additional revenue.

Helping independent ecommerce brands provide an outstanding customer service experience.

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