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March 27, 2023
Andrew Stephens
Gorgias Product

How To Streamline Your Gorgias Helpdesk to Work Smarter, Not Harder

Learn how TalentPop streamlines the Gorgias helpdesk for top ecommerce brands to improve efficiency, resolution times, and customer satisfaction.

June 27, 2022
Morgan Smith
Gorgias Product

What’s New with Gorgias: June 2022 Product Updates

Learn all about the latest features in the Gorgias helpdesk to help you automate support and provide exceptional customer service.

June 3, 2022
Morgan Smith
Gorgias Product

New apps that integrate with Gorgias: Summer 2022

The Gorgias helpdesk connects to over 80 leading ecommerce applications. Learn all about the latest integrations and how to start using them.

May 19, 2022
Morgan Smith
Gorgias Product

What’s New With Gorgias – May 2022 Product Updates

Learn all about the latest features in the Gorgias helpdesk to help you automate support and provide exceptional customer service.

May 3, 2022
Morgan Smith
Gorgias Product

Start providing SMS support today, with Gorgias

SMS is one of the fastest-growing support channels for ecommerce brands, and now it’s free with every Gorgias plan. Learn how to get started.

January 19, 2022
Roman Fayzullin
Gorgias Engineering

How We Reduced Our Chat Widget’s Lighthouse Impact From -15 Points to -1 With Simple Bundle Fixes

See how we reduced the impact of our chat widget on Google Lighthouse scores, improving site performance by upwards of 14 points through simple fixes.

December 21, 2021
Ryan Baum
Gorgias Team

Gorgias in 2021: 8,000 ecommerce brands turned support challenges into $1.1 billion

If 2020 was the year of COVID and retail disruption, 2021 was a chance to chart a more permanent path forward. See where Gorgias has been — and what’s next.

November 17, 2021
Ilke Akcasoy
Gorgias Product

Live Statistics for teams who want to perform

Full control, fully remote. Only the metrics you need to know, with the agility to look closer and react quickly. Stay in the know without being physically present.

October 19, 2021
Morgan Smith
Apps and Integrations

Top 10 Integrations Used by Gorgias Ecommerce Merchants

A list backed by our customer data of the most common integrations to provide exceptional support, along with use cases.

September 16, 2021
Morgan Smith
Gorgias Product

10 Rules to Help You Efficiently Manage Instagram Interactions on Gorgias

A collection of Rules, Tags and Views to manage Instagram in Gorgias, based on real customer examples of how they manage their help desk.