Blog

November 30, 2022

Vladislava Genova

Gorgias Team

Growing At Gorgias: Interview with Yohan Loyer (Strategic Partner Manager EMEA)

August 15, 2022

Romain Lapeyre

Gorgias Team

Gorgias’ $30 Million Series C and the Future of Customer Experience for Online Stores

Gorgias’ Series C funding will support our goal to help ecommerce merchants drive revenue growth by improving customer experience, retention, and conversion rates.

March 1, 2022

Adeline Bodemer

Gorgias Team

Gorgias’ Playbook for Engaging Employees in a Hybrid World

Employee engagement is one of the top ingredients of productivity, work quality, and retention. But how do you engage them in our new hybrid work reality?

March 1, 2022

Adeline Bodemer

Gorgias Team

How We Built an International SaaS Salary Calculator for Our Distributed Team

Like anything in your company, your compensation policy should reflect your company’s values. Here’s how we build a public salary calculator to reflect ours.

December 21, 2021

Ryan Baum

Gorgias Team

Gorgias in 2021: 8,000 ecommerce brands turned support challenges into $1.1 billion

If 2020 was the year of COVID and retail disruption, 2021 was a chance to chart a more permanent path forward. See where Gorgias has been — and what’s next.

June 10, 2021

Camille Savary

Gorgias Team

It’s Official: Gorgias is Now SOC 2 Type II Certified

We're thrilled to announce our SOC 2 Type II certification as part of our ongoing commitment to providing you the highest level of security assurance.

February 4, 2021

Gorgias Talent

Gorgias Team

Automate 100% of Your Lead Generation

When it comes to customer acquisition and retention for small businesses, e-mail marketing has gradually morphed from a luxury to a necessity. Meet Sonia, Growth Operations team member at Gorgias. She implemented the Event-Based Marketing Strategy at Gorgias

December 10, 2020

Romain Lapeyre

Gorgias Team

Why we raised our Series B, and what that means for our merchants

The Covid-19 pandemic has dramatically accelerated the move from offline to online in retail. This got us busier than ever supporting our merchants, new and old, to ensure we help them work towards providing exceptional customer service. 

November 24, 2020

Lucas Walker

Gorgias Team

Eli Weiss of Olipop Shares How You Too Can Make $10,000 in Less than 15 Minutes - Without Discounts!

Learn how good customer support, and treating your customers with respect can lead to tens of thousands of dollars in sales.

October 21, 2020

Gorgias Talent

Gorgias Team

Defining the Activated Customer Segment to improve customer retention

Noemie joined the Growth Operations Team in May 2020 as an Intern. She has now transitioned to a full-time team member and is responsible for automating Customer relationship management (CRM).