Live Chat Content for Ecommerce

February 23, 2021

Here are the 14 Best Live Chat Apps for Shopify in 2021

Live chat is changing the game in the customer support and service world. From improving customer experience, driving sales to growing retention, live chat has arrived as a new, useful way to engage and support customers.

January 8, 2021

Lavender Nguyen

Live Chat

How to Add a Live Chat to Your Shopify Store?

If you’re thinking about “how to add a live chat to my Shopify store,” you've come to the right place. In today’s post, I’ll show you how to do that step by step.

January 5, 2021

Lavender Nguyen

Live Chat

5 Amazing Tips to Use Live Chat to Boost Sales for Your Business

Live chat can help boost customer experience, drive leads, and increase sales revenue.

September 16, 2020

Lucas Walker

Live Chat

Podcast - Launching Live Chat In Two Weeks & How to Make it Exceptional

The Gorgias community and CEO shares how to launch your live chat in under two weeks.

March 26, 2020

Ashley Kimler

Live Chat

How to Grow Your eCommerce Revenue with Shopify Live Chat

One tool that delivers consistent profit increases is Shopify live chat. So, if you want to leverage the benefits, where should you start?

March 13, 2020

Ashley Kimler

Live Chat

11 Shopify Live Chat Support Mistakes to Avoid at All Costs

Your customer service is the lifeblood of your business. And, live chat is a central communication channel for your online shoppers.

March 10, 2020

Ashley Kimler

Live Chat

3 Examples of Shopify Stores That Increased Sales with Live Chat Campaigns

we all know that Shopify live chat is an exceptional channel to communicate with shoppers, to proactively generate sales in real-time is another story.

February 1, 2020

Ashley Kimler

Live Chat

9 Live Chat Support Metrics to Follow to Satisfy More Online Shoppers

Find out which tactics help and which tactics harm your Shopify live chat by understanding what really goes on behind the curtain

September 30, 2019

Whitney Blankenship

Live Chat

How to Implement Live Chat in Your Omnichannel Strategy

Live chat is a natural fit for an omnichannel marketing strategy focused on customer experience and personalization. Learn how both fit together and ...

June 27, 2019

Romain Lapeyre

Live Chat

How Top Teams Leverage Their Shopify Help Chat

Want to lower response times and increase revenue? Use this Shopify help chat guide to learn which tactics ecommerce customer support leaders are using.