Real stories from real brands with real results

10%
reduction in total cost of ownership
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager

How Psycho Bunny Avoided Adding Additional Headcount While Doubling Revenue

Apparel and Fashion
AI Agent
Psycho Bunny
Enterprise
USA
Zendesk
50%
automation rate
"At 6pm on the second day of Black Friday week, our CX agent said: ‘Alright, I’ll see you tomorrow. We’re at inbox zero.’ Without AI Agent, that wouldn’t happen."
Ron Shah
CEO and Co-Founder

How Obvi Manages 150+ Tickets Per Day With 1.5 Support Agents

Health, Wellness and Fitness
AI Agent
Flows
Obvi
Commercial
USA
Gmail
60%
Faster responses

How Everyday Dose Uses Gorgias and Siena AI to Delight Customers Across Channels

Food and Beverages
Helpdesk
Everyday Dose
50%
savings in personnel costs from reduced headcount

How Tuesday Morning Cut CX Operational Costs by Over 50% With Gorgias

Furniture
AI Agent
Tuesday Morning
Enterprise
USA
99%
decrease in FRT during BFCM 2024

How Trove Brands Cut Misshipments by 70% with AI Agent’s Instant Cancellations

Health, Wellness and Fitness
AI Agent
Trove Brands
Enterprise
USA
12m 15s
First Response Time

How Pajar Automates 45% of Tickets to Cut Response Times From Days To Minutes

Apparel and Fashion
AI Agent
Pajar
Commercial
Canada
Zendesk
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager