{"key":"positive","value":1794},{"key":"neutral","value":49},{"key":"negative","value":458}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":173}","{\"Customer Service Responsiveness\":171}","{\"Customer Service Helpfulness\":156}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":121}","{\"Delivery Shipping Overall Delivery Shipping\":119}","{\"Delivery Shipping Carrier Performance\":25}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":139}","{\"Product Quality Durability\":108}","{\"Product Quality Functionality\":56}"]}

{"key":"communication_information","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":2.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":3.8}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":2.9}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.7}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":2.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":4.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.5}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":3.5}"}