{"key":"positive","value":1971},{"key":"neutral","value":27},{"key":"negative","value":266}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":76}","{\"Customer Service Responsiveness\":73}","{\"Customer Service Helpfulness\":65}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":46}","{\"Delivery Shipping Overall Delivery Shipping\":46}","{\"Delivery Shipping Tracking Information\":13}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":100}","{\"Returns Refunds Ease Of Returns\":94}","{\"Returns Refunds Clarity\":41}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":3.8}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":1.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":4.5}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":4.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":3.4}"}