{"key":"positive","value":80},{"key":"negative","value":17},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":4}","{\"Customer Service Responsiveness\":4}","{\"Customer Service Overall Customer Service\":4}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Tracking Information\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Shipping Costs\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":12}","{\"Product Quality Durability\":9}","{\"Product Quality Functionality\":8}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":4.3}"}