{"key":"positive","value":1690},{"key":"negative","value":229},{"key":"neutral","value":90}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":51}","{\"Customer Service Responsiveness\":45}","{\"Customer Service Helpfulness\":40}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":39}","{\"Delivery Shipping Overall Delivery Shipping\":37}","{\"Delivery Shipping Carrier Performance\":16}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":98}","{\"Product Quality Durability\":77}","{\"Product Quality Functionality\":42}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":2.0}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":1.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":3.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":3.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":3.9}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.5}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":1.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.5}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.6,\"industry_avg_topic_rating\":2.8}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.2}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.3}"}