{"key":"neutral","value":5},{"key":"negative","value":59},{"key":"positive","value":65}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":26}","{\"Customer Service Responsiveness\":26}","{\"Customer Service Helpfulness\":25}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":19}","{\"Product Quality Durability\":13}","{\"Product Quality Materials Used\":6}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":8}","{\"Returns Refunds Ease Of Returns\":6}","{\"Returns Refunds Clarity\":2}"]}

{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.4}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.9}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.6}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.5}"}