{"key":"negative","value":146},{"key":"positive","value":279},{"key":"neutral","value":10}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":48}","{\"Customer Service Responsiveness\":47}","{\"Customer Service Helpfulness\":43}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":28}","{\"Delivery Shipping Overall Delivery Shipping\":27}","{\"Delivery Shipping Carrier Performance\":7}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":41}","{\"Returns Refunds Ease Of Returns\":27}","{\"Returns Refunds Refund Timeliness\":10}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":2.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":4.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}