{"key":"negative","value":59},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":2}","{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Responsiveness\":2}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":2}","{\"Delivery Shipping Overall Delivery Shipping\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":52}","{\"Product Quality Durability\":33}","{\"Product Quality Functionality\":18}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.2}"}