{"key":"positive","value":18},{"key":"negative","value":52},{"key":"neutral","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":17}","{\"Customer Service Helpfulness\":14}","{\"Customer Service Responsiveness\":14}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Overall Delivery Shipping\":4}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":26}","{\"Product Quality Durability\":18}","{\"Product Quality Functionality\":9}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":2.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.4,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"}