{"key":"negative","value":6},{"key":"positive","value":4},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":4}","{\"Customer Service Responsiveness\":4}","{\"Customer Service Overall Customer Service\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":1}","{\"Product Quality Functionality\":1}"]},{"key":"Trust Security","value":["{\"Trust Security Brand Reputation\":2}","{\"Trust Security Overall Trust Security\":2}","{\"Trust Security Authenticity\":1}"]}
{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}