{"key":"negative","value":6}
{"key":"Customer Service","value":["{\"Customer Service Problem Resolution\":1}","{\"Customer Service Helpfulness\":1}","{\"Customer Service Responsiveness\":1}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Functionality\":3}","{\"Product Quality Durability\":3}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"}