{"key":"positive","value":14},{"key":"neutral","value":3},{"key":"negative","value":12}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":6}","{\"Customer Service Responsiveness\":6}","{\"Customer Service Overall Customer Service\":5}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Tracking Information\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Timeliness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Durability\":5}","{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Description Accuracy\":3}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":4.7}"}