{"key":"negative","value":141},{"key":"positive","value":13},{"key":"neutral","value":3}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":87}","{\"Customer Service Overall Customer Service\":84}","{\"Customer Service Helpfulness\":80}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":12}","{\"Delivery Shipping Timeliness\":12}","{\"Delivery Shipping Tracking Information\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":30}","{\"Product Quality Functionality\":25}","{\"Product Quality Durability\":18}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":4.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":4.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}