{"key":"negative","value":133},{"key":"positive","value":102},{"key":"neutral","value":7}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":52}","{\"Customer Service Responsiveness\":52}","{\"Customer Service Helpfulness\":47}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Pricing Fairness\":28}","{\"Pricing Value For Money Overall Pricing Value For Money\":28}","{\"Pricing Value For Money Value Proposition\":21}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":31}","{\"Product Quality Functionality\":23}","{\"Product Quality Durability\":23}"]}

{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":3.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":1.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":3.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.8}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"}