{"key":"negative","value":75},{"key":"positive","value":11},{"key":"neutral","value":5}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":36}","{\"Customer Service Responsiveness\":36}","{\"Customer Service Helpfulness\":26}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Overall Delivery Shipping\":2}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":33}","{\"Product Quality Functionality\":30}","{\"Product Quality Durability\":30}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.3}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.7}"}