{"key":"negative","value":2},{"key":"positive","value":4}
{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":1}","{\"Company Reputation Brand Image\":1}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Carrier Performance\":1}","{\"Delivery Shipping Timeliness\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}