{"key":"negative","value":48},{"key":"neutral","value":6},{"key":"positive","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":10}","{\"Customer Service Responsiveness\":8}","{\"Customer Service Helpfulness\":5}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":19}","{\"Product Quality Functionality\":12}","{\"Product Quality Description Accuracy\":5}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":8}","{\"Returns Refunds Ease Of Returns\":7}","{\"Returns Refunds Clarity\":5}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":2.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.9,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.2}"}