{"key":"positive","value":9},{"key":"negative","value":10},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":4}","{\"Customer Service Responsiveness\":3}","{\"Customer Service Problem Resolution\":1}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Timeliness\":2}","{\"Delivery Shipping Shipping Costs\":1}"]},{"key":"Order Accuracy","value":["{\"Order Accuracy Correct Items\":1}","{\"Order Accuracy Overall Order Accuracy\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}