{"key":"negative","value":14},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":3}","{\"Customer Service Responsiveness\":3}","{\"Customer Service Helpfulness\":3}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Carrier Performance\":1}","{\"Delivery Shipping Tracking Information\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Durability\":4}","{\"Product Quality Functionality\":3}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}