{"key":"negative","value":4}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":3}","{\"Customer Service Overall Customer Service\":3}","{\"Customer Service Problem Resolution\":2}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Refund Timeliness\":1}","{\"Returns Refunds Ease Of Returns\":1}","{\"Returns Refunds Overall Returns Refunds\":1}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"}