{"key":"negative","value":417},{"key":"positive","value":464},{"key":"neutral","value":20}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":202}","{\"Customer Service Responsiveness\":197}","{\"Customer Service Helpfulness\":176}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":153}","{\"Delivery Shipping Timeliness\":151}","{\"Delivery Shipping Carrier Performance\":35}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":56}","{\"Product Quality Durability\":41}","{\"Product Quality Functionality\":25}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":4.1}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":4.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.5}"}