{"key":"negative","value":17},{"key":"positive","value":2}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":10}","{\"Customer Service Overall Customer Service\":10}","{\"Customer Service Helpfulness\":4}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Timeliness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Durability\":5}","{\"Product Quality Functionality\":3}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.9}"}