{"key":"negative","value":415},{"key":"positive","value":718},{"key":"neutral","value":121}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":91}","{\"Customer Service Responsiveness\":88}","{\"Customer Service Helpfulness\":56}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":160}","{\"Product Quality Functionality\":99}","{\"Product Quality Durability\":68}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":110}","{\"Returns Refunds Ease Of Returns\":69}","{\"Returns Refunds Refund Timeliness\":19}"]}

{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.0}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":1.5}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.9}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.8}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.9}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.4}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":3.5}"}