{"key":"negative","value":466},{"key":"positive","value":718},{"key":"neutral","value":129}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":98}","{\"Customer Service Responsiveness\":94}","{\"Customer Service Helpfulness\":62}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":181}","{\"Product Quality Functionality\":108}","{\"Product Quality Durability\":75}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":128}","{\"Returns Refunds Ease Of Returns\":81}","{\"Returns Refunds Refund Timeliness\":20}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":2.9}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":1.5}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.9}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.2,\"industry_avg_topic_rating\":3.8}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":3.8}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":2.4}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":3.5}"}