{"key":"positive","value":622},{"key":"negative","value":112},{"key":"neutral","value":24}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":36}","{\"Customer Service Responsiveness\":33}","{\"Customer Service Helpfulness\":25}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":26}","{\"Delivery Shipping Timeliness\":25}","{\"Delivery Shipping Carrier Performance\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":54}","{\"Product Quality Durability\":37}","{\"Product Quality Functionality\":36}"]}

{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":3.7}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.7}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":2.9}"}