{"key":"negative","value":69},{"key":"positive","value":13},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":30}","{\"Customer Service Responsiveness\":28}","{\"Customer Service Helpfulness\":25}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":8}","{\"Delivery Shipping Overall Delivery Shipping\":8}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":13}","{\"Product Quality Functionality\":1}"]}
{"key":"packaging","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":1.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":2.6}"}