{"key":"negative","value":2},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":1}","{\"Customer Service Problem Resolution\":1}","{\"Customer Service Responsiveness\":1}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Timeliness\":1}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Product Variety","value":["{\"Product Variety Selection Range\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.0}"}