{"key":"negative","value":81},{"key":"positive","value":262},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":19}","{\"Customer Service Responsiveness\":16}","{\"Customer Service Helpfulness\":14}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":28}","{\"Delivery Shipping Timeliness\":27}","{\"Delivery Shipping Condition Arrival\":5}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":29}","{\"Product Quality Durability\":23}","{\"Product Quality Functionality\":11}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":3.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.7}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"}