{"key":"negative","value":5}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":2}","{\"Customer Service Responsiveness\":2}","{\"Customer Service Problem Resolution\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":3}","{\"Product Quality Overall Product Quality\":3}","{\"Product Quality Durability\":2}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}