{"key":"positive","value":541},{"key":"negative","value":126},{"key":"neutral","value":17}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":30}","{\"Customer Service Overall Customer Service\":30}","{\"Customer Service Helpfulness\":24}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":39}","{\"Delivery Shipping Overall Delivery Shipping\":36}","{\"Delivery Shipping Tracking Information\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":52}","{\"Product Quality Durability\":44}","{\"Product Quality Functionality\":19}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.8}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":4.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":3.6}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.4}"}