{"key":"positive","value":540},{"key":"negative","value":115},{"key":"neutral","value":17}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":27}","{\"Customer Service Overall Customer Service\":27}","{\"Customer Service Helpfulness\":21}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":34}","{\"Delivery Shipping Overall Delivery Shipping\":31}","{\"Delivery Shipping Tracking Information\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":50}","{\"Product Quality Durability\":42}","{\"Product Quality Functionality\":19}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.8}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":4.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":4.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"}